Privacy Policy

Effective Date: January 1, 2024

Tesia Dairy ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when visiting our website https://tesia-dairy.vercel.app/ ("Site").

By using our Site, you agree to the terms of this Privacy Policy.

1Information We Collect

We may collect the following types of information when you visit or interact with our website:

a. Personal Information

We may collect personal information such as your name, email address, phone number, or shipping address if you contact us or fill out a form on our Site.

b. Non-Personal Information

We may automatically collect non-personal information such as your browser type, device information, IP address, and pages visited. This data helps us understand how visitors use our Site.

c. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to improve user experience and analyze traffic. You can manage your cookie preferences through your browser settings.

2How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries or requests
  • Improve our website content and performance
  • Send updates, promotions, or marketing materials (only with your consent)
  • Analyze trends and user behavior on our Site
  • Comply with legal obligations

3Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share information with trusted third-party service providers who help us operate our Site, conduct business, or provide services on our behalf. These parties are bound by confidentiality obligations.

We may also disclose your information if required by law or to protect our rights and safety.

4Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100 percent secure, and we cannot guarantee absolute security.

5Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your information
  • Opt out of receiving marketing communications at any time

To exercise these rights, please contact us using the contact details provided below.

6Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

7Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8Tesia App for Distributors

Tesia Dairy provides a web app (app.tesiafoods.com) to its registered distributors for recording visits to hotels, restaurants and other business customers. Only people registered by Tesia Dairy can sign in, using their Google account.

When a distributor uses the app, we collect:

  • Account details: the distributor's name and email address from their Google account.
  • Business contact details that the distributor enters about an outlet: business name, area, address, contact person and phone number.
  • Visit records: date and time, notes, samples given and the outcome of the visit.
  • Photos of the outlet, taken in the app when a visit is recorded.
  • Location: the phone's GPS position, recorded only at the moment a visit or a new outlet is saved. The app does not track location at any other time or in the background.

We use this information to manage samples and follow-ups, to deliver to outlets that become customers, and to confirm that visits took place. It is stored securely with our service providers (Supabase and Cloudflare), is visible only to the distributor who recorded it and to Tesia Dairy staff, and is not sold or shared for advertising. Distributors can ask Tesia Dairy at info@tesiafoods.com to see or correct their records.

9Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be posted on this page with a revised effective date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

10Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: